Jobs

Customer Care Representative I

|  Posted On: Apr 2, 2026

location:Wayne, MI 48184

Duration:12 Months, Contract

mode of work:On-site

Job Summary

Job Title:  
Customer Care Representative I
Posted Date:  
Apr 2, 2026
Duration:  
12 Months, Contract
Shift(s):  

06:00 - 15:00 EST

Description

Start Time:    6:00 AM   - End Time:    3:00 PM

Qualifications:

• Have High School Diploma (or GED), Bachelor’s preferred.
• Have ingrained safety mindset, excellent interpersonal and communication skills.
• Employ your strong mechanical aptitude and attention to detail.
• Have knowledge in following written procedures, work instructions and Job Safety Analysis (JSAs) and proficiency with the Microsoft Office product suite.
• Leadership potential and flexibility that showcases a willingness to work shifts and weekends when necessary.

Responsibilities:

• Supporting the daily operation of client's products in a Customer Automotive Assembly Plant.
• Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary.
• Assuring product performance meets or exceeds customer expectations and supports business objectives to become the customer’s supplier of choice.
• Responding to customer requirements, enforcing product quality/performance specifications, and supporting new product/application development.
• Supports the efforts of a client's sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution.
• Managing existing relationships and developing new ones.

Comments/Special Instructions

Work location Address: 38303 Michigan Ave Wayne, MI (Ford Assembly Plant Paint Shop)
Potential for 90 days to permanent hire for the right fit

Preferred Title: Customer Site Service Representative I