Jobs

Customer Support Specialist

|  Posted On: Mar 31, 2026

location:Hialeah, FL 33018

Duration:12 Months, Contract

mode of work:On-site

Job Summary

Job Title:  
Customer Support Specialist
Posted Date:  
Mar 31, 2026
Duration:  
12 Months, Contract
Shift(s):  

08:00 - 16:00

Description

Job Description:        

  • Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services.
  • Analyzes and processes material returned from customers.
  • Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem.
  • Creates and monitors performance metrics. Creates, maintains and advances customer relationships.
  • Develops an understanding of customer's culture and business strategies.

 

Qualifications:

  • Experienced in customer service
  • Knowledge of excel
  • SAP experience a huge plus
  • Experience in program management, account management
  • NOT looking for call center background